TECHNICAL SALES SUPPORT

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The IMA Group is a world leader in the design and manufacture of automatic machines for the processing and packaging of pharmaceutical, cosmetic, food, tea and coffee products as well as in the automation of industrial processes. We are constantly focused on innovation, through significant investment in R&D and constant dialogue with customers, the local area and the supply chain, we promote an environmentally friendly attitude with a view to achieving sustainable development. Our history is characterized by steady growth, also achieved through continuous investment in the development of people and their skills. We are over 7,000 employees, 59% of whom are in Italy and 41% in the rest of the world, present in more than 80 countries.

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For IMA LIFE we are looking for a TECHNICAL SALES SUPPORT.
IMA LIFE is the division operating in the production of machines and complete lines for the processing of liquids and powders in aseptic and non-aseptic environments.

Place of work: Castel San Pietro Terme (BO)

JOB SUMMARY

• Arrange to visit with the agent or branch salesperson at the Customer/IMA in order to acknowledge his/her real needs;

• Work as a team with the Product Manager in order to propose the most suitable solution for the Customer: the Technical Sales Support studies the user requirement and - together with the Area Manager - defines a technical customization of the machine/line of interest of the Customer, which will then be articulated in a commercial offer package to be submitted to the Customer;

• Support Sales during the commercial negotiation phase for the definition and configuration of the technical offer, analyzing the Customer's document and specifications (URS);

• Develop the technical specification (MIP) of the machine/line;

• Collaborate, as sponsor, with the project team in managing the order in all its phases.

MUST HAVE

• Have a thorough knowledge of the product in order to construct and present the best proposal for the customer;

• Know the placement of the product within the market and have an in-depth knowledge of the competition;

• Previous experience in B2B sales, automatic machines sector pharma field;

• Bachelor's degree in Engineering;

• Excellent knowledge of English language, both spoken and written;

• Willingness to travel.

NICE TO HAVE

• Knowledge of Spanish, both spoken and written.

WHAT WE OFFER

• GLOBAL ENVIRONMENT: dynamic, flexible, avantguarde in a multinational and multicultural context.

• DIVERSITY & INCLUSION CULTURE: promoted through the Corporate Code of Ethics and dedicated programs.

• CONTINUOUS LEARNING: as a strategic asset for the development and motivation of people.

• WELLBEING: flexible working, health insurance, are just some of our initiatives to support the well-being of people and their families.

People who intend to apply will be contacted and included in the selection process in respect of equal gender opportunities, diversity, inclusivity and based on the skills and experience acquired.