TEST TECHNICIAN

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IMA Group is a global leader in the development and production of automatic machines for the processing and packaging of pharmaceutical, cosmetics, food, tea and coffee products. We are constantly oriented towards innovation, thanks to significant investments in R&D and a constant dialogue with customers, the territory and local suppliers. We promote an environmentally friendly attitude towards achieving sustainable development. Our history is characterized by a constant growth, realized also with the continuous investment on the development of people and their skills.
We are over 7,000 employees, 59% in Italy and 41% in the rest of the world, present in more than 80 countries.

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IMA Life North America, a division of the IMA Group, specializes in aseptic processing and freeze-drying solutions for the pharmaceutical and biotechnology industries.
Part of IMA Life, it focuses on the pharmaceutical sector and delivers advanced technologies for filling, lyophilization, and isolation ensuring maximum sterility and product integrity for customers around the globe.
We are looking for a Test Technician to join our team in Tonawanda, NY.

JOB SUMMARY

• Provide support to the Test Supervisor during machine testing activities.
• Guide junior test technicians in procedures and troubleshooting.
• Perform mechanical and electrical testing on systems and equipment.
• Calibrate instruments and equipment required for testing procedures.
• Record, document, and maintain test data; support ISO 9000 documentation as needed.
• Identify and correct faulty components and test failures.
• Detect and resolve software-related malfunctions.
• Contribute to the continuous improvement of equipment quality.
• Verify that nameplates, safety labels, and documentation are correctly applied, and that the equipment is ready for shipment.
• Support the Project Manager during customer visits and operational training sessions.
• Ensure that all testing procedures are completed in accordance with defined quality requirements.
• Provide finalized test documentation for inclusion in machine manuals.

SKILLS AND EXPERIENCES

• Associate degree in electrical or mechanical engineering with 3–5 years of relevant experience, or 5–10 years of hands-on technical experience.
• Experience with electrical systems, controls, and software troubleshooting.
• Strong communication skills and ability to work effectively with customers and shop personnel.
• Excellent organizational skills and the ability to communicate clearly, both verbally and in writing.
• Capable of working independently with minimal supervision.

WHAT WOULD MAKE YOU A GREAT FIT

• Familiarity with ISO 9000 standards and documentation processes.
• Experience supporting customer-facing training or demonstrations.
• Experience with refrigeration systems.
• Experience with validation and testing procedures for complex industrial equipment.
• Interest in improving product quality and optimizing testing processes.

SALARY RANGE

• $ 62,000 - $ 73,000

WHAT WE OFFER

• GLOBAL ENVIRONMENT: A dynamic and innovation-driven workplace, part of a multinational and multicultural group.
• DIVERSITY & INCLUSION CULTURE: Promoted through the Corporate Code of Ethics and dedicated programs.
• CONTINUOUS LEARNING: We view learning as a strategic lever for growth and motivation. We support internal training and external development initiatives.
• WELLBEING: We provide comprehensive medical, dental, vision, and disability insurance and a 401(k)-retirement plan.

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IMA IS AN EQUAL OPPORTUNITY EMPLOYER.